Sales Policy

Product Purchases

All products listed on Aura Mobile are subject to availability and may change without prior notice.

Payments

Orders are only confirmed after successful payment verification.

Delivery

Delivery times vary based on location and logistics partners. Delays may occur during peak periods.

Refunds

Refunds are only applicable for defective or incorrect items reported within the return window.

Repairs

Repair costs are estimated after diagnosis. Final pricing may change if additional issues are discovered.

Trade-In / Swap

Trade-in values are provisional until physical inspection is completed at our store or service center.

Warranty

Warranty covers manufacturer defects only and does not include physical or liquid damage after service.