Sales Policy
Product Purchases
All products listed on Aura Mobile are subject to availability and may change without prior notice.
Payments
Orders are only confirmed after successful payment verification.
Delivery
Delivery times vary based on location and logistics partners. Delays may occur during peak periods.
Refunds
Refunds are only applicable for defective or incorrect items reported within the return window.
Repairs
Repair costs are estimated after diagnosis. Final pricing may change if additional issues are discovered.
Trade-In / Swap
Trade-in values are provisional until physical inspection is completed at our store or service center.
Warranty
Warranty covers manufacturer defects only and does not include physical or liquid damage after service.